Questions & Answers
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About AUTODROID.CO.UK
Q1: What is AUTODROID.CO.UK?
AUTODROID.CO.UK is your one-stop shop for high-quality vehicle accessories, including Android panels, motorcycle dashboard screens, cameras, speakers, amplifiers, wiring, and more. We cater to both retail and wholesale customers.
Q2: Do you sell products for all types of vehicles?
Yes! We offer accessories compatible with a wide range of cars, motorcycles, and other vehicles. Check each product’s description for specific compatibility details.
Q3: Do you offer wholesale pricing?
Yes, we provide wholesale pricing for bulk purchases. If you're interested in a business account or bulk orders, please contact us at info@autodroid.co.uk.
Orders & Payments
Q4: What payment methods do you accept?
We accept various payment methods, including:
✅ Credit/Debit Cards (Visa, MasterCard, etc.)
✅ PayPal
✅ Bank Transfers (for wholesale orders)
Q5: Can I modify or cancel my order after placing it?
You can modify or cancel your order before it has been shipped. Once your order is dispatched, cancellation is not possible, but you can initiate a return.
Q6: How do I track my order?
You can track your order using our Track Order page. Simply enter your order number and email to get real-time updates.
Shipping & Delivery
Q7: Do you offer worldwide shipping?
Currently, we ship to UK Only. If you are unsure whether we ship to your location, please contact us.
Q8: How long does delivery take?
Shipping times depend on your location:
🚚 Standard Delivery: 3-5 business days
🚀 Express Delivery:1-2 business days
Q9: How much does shipping cost?
Shipping costs vary based on your location and selected shipping method. You can view the final shipping cost at checkout.
Q10: What should I do if my order is delayed or lost?
If your order has not arrived within the estimated delivery time, please contact our support team for assistance.
Returns & Refunds
Q11: What is your return policy?
We offer a hassle-free return policy within 14 days of receiving your order. Products must be unused, in original packaging, and in resellable condition. Read our full Refund & Returns Policy for details.
Q12: How do I request a return or refund?
To initiate a return, contact us at info@autodroid.co.uk with your order number and reason for return. Our team will guide you through the process.
Q13: Do you cover return shipping costs?
If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping costs. Otherwise, return shipping costs are the responsibility of the buyer.
Q14: How long does it take to receive a refund?
Refunds are processed within 5 business days after we receive and inspect the returned item. The amount will be credited to your original payment method.
Product Information & Support
Q15: Do your Android panels and dashboards come with installation guides?
Yes, all our Android panels and motorcycle dashboards come with detailed installation guides. Some products may require professional installation for best performance.
Q16: Are your products covered by a warranty?
Yes, we provide a 12-month warranty on selected products. Please check the individual product pages for warranty details.
Q17: Do you offer technical support if I have issues with my product?
Absolutely! Our support team is available to help with installation and troubleshooting. Contact us at info@autodroid.co.uk for assistance.
Wholesale & Business Accounts
Q18: How can I become a wholesale partner?
If you are interested in bulk purchasing or becoming a reseller, please fill out our Wholesale Inquiry Form or contact us directly at info@autodroid.co.uk.
Q19: Do you offer discounts for bulk purchases?
Yes! We offer special wholesale pricing and volume discounts for businesses and bulk buyers. Contact us for a custom quote.
Miscellaneous
Q20: Do you have a physical store?
Currently, we operate as an online store only. All orders must be placed through our website.
Q21: How can I contact customer support?
You can reach us via:
📩 Email: info@autodroid.co.uk
📞 Phone: 02033555052
📍 Address: Unit 3e 736,740 Romford Road, London, E12 6BT